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Dawn O.Nutritionist
Verified review
I am always interested in continuing education in the areas of health, wellness, nutrition and mental health. Your course was well written, well organized and helpful in meeting state licensure requirements.
Live Webinar
How To Engage Patients and Trainees Across Generational Gaps - Live Webinar on January 14, 2026 at 10AM ET
Wed, Jan 1410:00AM - 11:00AM ET
1 hour
Credits / Contact Hours
$25
This webinar included in
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Webinar applies toward state CE requirements and hours needed for your FL RN license renewal. View Terms
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Very well written, easy to digest, time efficient, and straight to the point. Thank you!
Da
Dawn O.
Verified review
I appreciate the convenience of the course being online and accessible through my phone and that it directly reports to support mandated education requirements.
Pr
Priya M.
Verified review
The course was well organized and helpful in meeting state licensure requirements. I found the content to be very informative and practical.
Cr
Cristina G.
Verified review
Live CE Webinar
Learn strategies to effectively engage patients and trainees by bridging generational gaps in communication, expectations, and learning styles.
Live CE Webinar
How To Engage Patients and Trainees Across Generational Gaps - Live Webinar on January 14, 2026 at 10AM ET
1.0 Credit / CME HourLive webinar
Wed, Jan 1410:00 AM - 11:00 AM ET
Learn strategies to effectively engage patients and trainees by bridging generational gaps in communication, expectations, and learning styles.
Webinar Features
Instant certificates
All required courses
7-day live chat & phone support
Auto reporting to
Unlimited course attempts
What you'll learn
At the conclusion of this course, participants will be able to:
Discuss generational theory and its application in the healthcare setting
Identify methods for communication between different generations
Describe techniques that can be used to optimize relationships across generations
Webinar description
There are currently 4-5 generations all working in the same healthcare setting. Moreover, all of these generations are also caring for all the other generations in the patient care domain. These generations have noted key differences in communication styles, values, and preferences. Understanding these differences can be helpful for optimizing communication in the teaching and patient care domain.
This activity discusses generational theory, its application to patient counseling and interaction, and reviews teaching techniques that bridge these gaps.
Webinar details
Release Date12/12/2025
Expiration Date12/12/2028
Review Date12/12/2028
ACPE UAN0657-0000-25-096-L04-P 0657-0000-25-096-L04-T
CE Broker ID20-960572
AGD Number386503 | Course Code: 550
Activity TypeKnowledge-based
Activity FormatLive
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Instructor
Andrea Sikora NewsomePharmD, MSCR, BCCCP, FCCM
Andrea Sikora NewsomePharmD, MSCR, BCCCP, FCCM
Andrea Sikora Newsome, PharmD, BCPS, BCCCP, FCCM is currently a Clinical Assistant Professor at the University of Georgia College of Pharmacy. She received her PharmD from the University of Georgia before completing her PGY-1 and PGY-2 in Critical Care at the University of North Carolina Medical Center. She is currently pursuing her Masters of Science in Clinical Research from Emory University and is also a KL2 Scholar through the Georgia Clinical and Translational Science Alliance Program.
Ideal CE webinar for these professions
This live CE webinar is especially relevant for these healthcare professions, but other professionals may also benefit
Licensed Mental Health CounselorClinical Laboratory TechnicianSpeech-Language Pathologist - SAAudiologistLicensed Specialist Clinical Social WorkerPharmacistSocial Worker InternSpeech-Language Pathologist Special VolunteerAudiologist Special VolunteerLicensed Social WorkerLicensed Clinical Social WorkerCertified Master Social WorkerLicensed Independent Social WorkerLicensed MidwifeRegistered Respiratory TherapistDental HygienistRegistered Nurse PractitionerAthletic TrainerOccupational TherapistClinical Laboratory TechnologistClinical Laboratory DirectorLicensed Practical NurseLicensed Independent Clinical Social WorkerDentistRegistered NursePhysical TherapistAdvanced Practice Registered NurseConsultant PharmacistLicensed Mental Health Counselor InternDental TechnicianLicensed Masters Social WorkerMaster's Social WorkSpeech-Language Pathologist LtdLicensed Certified Social WorkerLicensed Baccalaureate Social WorkerLicensed Independent Social Worker DualAudiologist InternRegistered Social Worker AssistantPharmacy TechnicianBachelor's Social WorkerLicensed Independent Social Worker Advanced PracticeClinical Laboratory SupervisorMedical Health PhysicistLicensed Graduate Social WorkerSpeech-Language PathologistLicensed Independent Social Worker Clinical PracticeDental Assistant
Frequently asked questions
How many CE credits does this webinar provide?
This webinar, "How To Engage Patients and Trainees Across Generational Gaps - Live Webinar on January 14, 2026 at 10AM ET", provides 1 contact hour of continuing education credit upon successful completion.
Is this webinar accredited?
Yes, this webinar is accredited by Accreditation Council for Pharmacy Education, American Nurses Credentialing Center, Academy of General Dentistry. AchieveCE is an approved provider of continuing education for healthcare professionals.
Which professions is this webinar approved for?
This webinar is especially relevant for: Licensed Mental Health Counselor, Clinical Laboratory Technician, Speech-Language Pathologist - SA, Audiologist, Licensed Specialist Clinical Social Worker, Pharmacist, Social Worker Intern, Speech-Language Pathologist Special Volunteer, Audiologist Special Volunteer, Licensed Social Worker, Licensed Clinical Social Worker, Certified Master Social Worker, Licensed Independent Social Worker, Licensed Midwife, Registered Respiratory Therapist, Dental Hygienist, Registered Nurse Practitioner, Athletic Trainer, Occupational Therapist, Clinical Laboratory Technologist, Clinical Laboratory Director, Licensed Practical Nurse, Licensed Independent Clinical Social Worker, Dentist, Registered Nurse, Physical Therapist, Advanced Practice Registered Nurse, Consultant Pharmacist, Licensed Mental Health Counselor Intern, Dental Technician, Licensed Masters Social Worker, Master's Social Work, Speech-Language Pathologist Ltd, Licensed Certified Social Worker, Licensed Baccalaureate Social Worker, Licensed Independent Social Worker Dual, Audiologist Intern, Registered Social Worker Assistant, Pharmacy Technician, Bachelor's Social Worker, Licensed Independent Social Worker Advanced Practice, Clinical Laboratory Supervisor, Medical Health Physicist, Licensed Graduate Social Worker, Speech-Language Pathologist, Licensed Independent Social Worker Clinical Practice, Dental Assistant. Other healthcare professionals may also benefit from this continuing education content.
How do I report my CE credits after completing this course?
Your credits are automatically and instantly reported to CE Broker and CPE Monitor upon successful completion. No manual reporting is required on your part.
Will I receive a certificate of completion?
Yes, you will receive a certificate of completion immediately after finishing the course and passing the assessment. The certificate can be downloaded and printed directly from your account.
What is your refund policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of purchase.
How long do I have to complete this course?
You have unlimited time to complete the course at your own pace. Once purchased, the course is available in your account until its expiration date. You can pause and resume at any time.
Most helpful reviews
Real reviews, real resultsDa
Dawn O.Nutritionist
Verified reviewI am always interested in continuing education in the areas of health, wellness, nutrition and mental health. Your course was well written, well organized and helpful in meeting state licensure requirements.
Pr
Priya M.Occupational Therapist
Verified reviewVery well written, easy to digest, time efficient, and straight to the point. Thank you!
Cr
Cristina GRegistered Nurse
Verified reviewI appreciate the convenience of the course being online and accessible through my phone and that it directly reports to CEBroker to support mandated education requirements.
Al
Allison B.Nurse Practitioner
Verified reviewI really loved this information. I was hospitalized last year for almost a month and I noticed multiple medical errors (not being hooked up to my IV multiple times, given wrong medication which caused my sodium to be very low, etc.) which lengthened my stay. I can now define those exact errors and better understand what happened to me. I hate that these medical errors are so common and I appreciate how well laid out your breakdown and categorization of them was.
Verified reviewPr
Priya M.Occupational Therapist
Verified reviewVery well written, easy to digest, time efficient, and straight to the point. Thank you!
Cr
Cristina GRegistered Nurse
Verified reviewI appreciate the convenience of the course being online and accessible through my phone and that it directly reports to CEBroker to support mandated education requirements.
Al
Allison B.Nurse Practitioner
Verified reviewI really loved this information. I was hospitalized last year for almost a month and I noticed multiple medical errors (not being hooked up to my IV multiple times, given wrong medication which caused my sodium to be very low, etc.) which lengthened my stay. I can now define those exact errors and better understand what happened to me. I hate that these medical errors are so common and I appreciate how well laid out your breakdown and categorization of them was.
Buy with confidence with money back guarantees
This webinar is guaranteed to meet or exceed your expectations for convenience and quality. View Terms
Includes all state CE requirements and hours needed for your license renewal. View Terms
Requirements & disclosures
Financial Disclosures
This activity was developed by AchieveCE free of any commercial support. The following individuals have indicated that they have no financial relationships with an ineligible company that may impact upon this activity:
Andrea Sikora Newsome, PharmD, BCPS, BCCCP, FCCM - Content Expert and Faculty
Patricia Dunn, DNP, APRN, FNP-BC - Nurse Planner
Pete Kreckel, RPh - Pharmacist Planner
Marie Fluent DDS, CDIPC - Dentist Planner
Gracielle Tubera - Content Reviewer
Luke Porter – Content Reviewer
Dianne Arroyo - Activity Publisher
Passing Grade
Participants must achieve a passing score on the activity post-test, which may be 70% or 80%, depending on the course. They must also complete an activity evaluation. There are no time limits and unlimited test-taking attempts. Credits will be reported automatically to CE Broker if your license information is entered correctly in your profile.
Hardware Requirements
Windows 8.1, Windows 10, Mac OS X 10.1+, iOS 10+, Android 4.3+
Software Requirements
Google Chrome, Microsoft Edge, Mozilla Firefox, Adobe Acrobat Reader
Network Requirements
Broadband Internet Connection: T1, Hi-speed DSL or Cable4G cellular connection
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