Frequently Asked Questions

Here are the answers to our most frequently asked questions.
How do I access the courses I've purchased?

You can access your enrolled courses after logging in by clicking the "Dashboard" button located on the top right of your screen. Next, under the “My Courses” tab you’ll see all of your enrolled on-demand courses, while any live webinars you’ve enrolled in will be under the “My Live Webinars” tab.

Where do I enter the code to receive credits for the webinar attended?

You would enter the four digit access code that will be provided after the webinar lesson to a survey form. The link to the survey form will be provided during the webinar via chat message.

Why is it charging me when I am already a member?

The reason it is charging you, is because you are not logged in to your account. Once logged in, you will be directed to your Dashboard where you can see your courses. If you are at the home page, click on My Dashboard (top right), then please select “My Courses” in the dropdown menu to go to your dashboard.

How do I know if AchieveCE is accredited for my required CE?

After completing each course, you will immediately receive your certificate of completion on your inbox. As a courtesy, we also hold a copy of all certificates of completion indefinitely on behalf of our licensees.

How do I access the webinar I’ve purchased?

Just a few steps. Before the live webinar starts, you’ll want to:

1) Log into your AchieveCE account

2) Click on “Dashboard” to access all of your courses and webinars

3) Click on the “My Live Webinars” tab

4) Open the live webinar you want to join

5) Launch the course and click “Next” until you get to the Zoom

After I have completed a course, where can I see my certificate(s) of completion?

After completing each course, a link to your certificate of completion will be emailed to you. You can also find As a courtesy, we also hold a copy of all certificates of completion indefinitely on behalf of our licensees.

Contact usReach Out To Us

For any questions, our chat support is available daily or you can also schedule a call with us Monday to Friday, 9AM-5PM EST. If you need immediate assistance, you are also welcome to call 866.422.0022.

If you reach a voicemail, please leave your full name, number, and your message and we’ll get back to you right away.

Email us at or shoot us a message in the form.