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Cultural Competency in Healthcare: Tools and Strategies for Better Patient Care

Cultural Competency in Healthcare: Tools and Strategies for Better Patient Care

4 hours
Credits / Contact Hours
$35
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Course applies toward state CE requirements and hours needed for your FL RN license renewal. View Terms

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Very well written, easy to digest, time efficient, and straight to the point. Thank you!

Da
Dawn O.
Verified review

I appreciate the convenience of the course being online and accessible through my phone and that it directly reports to support mandated education requirements.

Pr
Priya M.
Verified review

The course was well organized and helpful in meeting state licensure requirements. I found the content to be very informative and practical.

Cr
Cristina G.
Verified review

Course

Learn how cultural competence enhances healthcare delivery. This course explores cultural factors in patient care, providing strategies to improve communication and deliver equitable, respectful care for diverse populations.

Nationally & state accredited

Pharmacy

Course Features

Instant certificates
All required courses
7-day live chat & phone support
Auto reporting toCPE Monitor
Unlimited course attempts

What you'll learn

At the conclusion of this course, participants will be able to:

  1. Define cultural competence and related terms, and assess their own cultural awareness.

  2. Recognize and appreciate the traditions and beliefs of diverse patient populations at individual, familial, and community levels.

  3. Understand the impact of stereotyping on healthcare decision-making and patient outcomes.

  4. Identify patterns of healthcare disparities and apply strategies to reduce their influence.

  5. Develop and enhance cross-cultural skills for history-taking, problem-solving, and fostering patient compliance.

  6. Implement effective techniques for managing language barriers and working with interpreters.


Course description

Equitable, patient-centered care depends on cultural competence and addressing implicit bias in healthcare. Disparities in treatment and patient-provider communication highlight the need for healthcare professionals to recognize and mitigate unconscious biases. Research shows that bias influences clinical decision-making, affecting marginalized communities. Cultural competence training equips providers with tools to enhance communication, foster inclusivity, and build patient trust. By integrating evidence-based strategies and self-reflection, this training helps navigate cultural differences, reduce disparities, and improve healthcare quality.


Course content

  • Introduction

  • Barriers to Cultural Competence in Healthcare

  • Questions to Ponder

  • Defining Culture, Race, Ethnicity, and Intersectionality

  • Health Disparities Among Different Cultural Groups

  • Addressing the Social and Economic Determinants of Health

  • Questions to Ponder

  • Culturally Competent Communication Strategies

  • The Role of Non-Verbal Communication and Best Practices for Patient-Centered

  • Communication

  • Cultural Competence and Special Populations

  • Supporting Military Veterans in Healthcare

  • Questions to Ponder

  • Strategies for Overcoming Implicit Bias in Healthcare

  • The Role of Training and Continuous Learning in Overcoming Implicit Bias in Healthcare

  • The Legal and Ethical Aspects of Cultural Competence

  • Questions to Ponder

  • The Role of Advocacy in Reducing Disparities

  • Organizational Strategies for a Diverse Workforce and Creating a Welcoming and Inclusive Healthcare Environment

  • Conclusion

  • References


Course details

Release Date01/01/2026
Expiration Date01/01/2027
ACPE UAN0657-0000-24-080-H99-P 0657-0000-24-080-H99-T
CE Broker ID20-1241296
AGD Number386503 | Course Code: 550
Activity TypeKnowledge-based
Activity FormatEnduring
LocationOnline

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Instructor

avatar
Patricia DunnDNP, APRN, FNP-BC

Patricia Dunn DNP, APRN, FNP-BC is a Nurse Practitioner with over 20 years of experience as an Advanced Practice Nurse and 20 years as a Registered Nurse. She has served as an APRN for Florida Pain Institute, Heart Rhythm Associates of Brevard, House Calls of Central Florida. She earned her Doctorate of Nursing Practice from Walden University, Minneapolis.


Ideal CE course for these professions

This continuing education course is especially relevant for these healthcare professions, but other professionals may also benefit

Licensed Mental Health CounselorDental TherapistCertified Respiratory TherapistCertified Nursing AssistantAutonomous Advanced Practice Registered NurseOccupational Therapy AssistantLicensed Specialist Clinical Social WorkerAdvanced Practice Nurse PrescribersPharmacistMedical DoctorSocial Worker InternCertified Nurse MidwifeLicensed Social WorkerLicensed Clinical Social WorkerCertified Master Social WorkerLicensed Independent Marriage and Family TherapistLicensed Independent Social WorkerHealth Access DentistNursing Assistive PersonnelLicensed Clinical Marriage and Family TherapistExpanded Function Dental AssistantEmergency Medical ResponderRegistered Respiratory TherapistDental HygienistCertified Nurse AidesExpanded Function Dental AuxiliaryAdvanced Dental AssistantOsteopathic Physician AssistantRegistered Nurse PractitionerAdvanced Practice NursesAthletic TrainerOccupational TherapistForensic Nurse-CSACertified Registered Nurse AnesthetistPsychiatric NurseClinical Nurse SpecialistAPRN - Certified Nurse MidwifeLicensed Practical NurseLicensed Independent Clinical Social WorkerLicensed Psychiatric Technician NurseNurse PractitionerDentistRegistered NurseLicensed Nursing AssistantPhysician AssistantAdvanced Practice Registered NursePublic Health NurseLicensed Vocational NurseConsultant PharmacistLicensed Mental Health Counselor InternDental TechnicianLicensed Masters Social WorkerCommunity Dental Health CoordinatorRespiratory TherapistMaster's Social WorkRespiratory Care Practitioner Critical CareDental LabCertified Nurse SpecialistRespiratory Care PractitionerLicensed Certified Social WorkerLicensed Baccalaureate Social WorkerLicensed Marriage and Family Therapist InternLicensed Independent Social Worker DualCertified Nursing AssistantRespiratory Care Practitioner Non-Critical CareRegistered Social Worker AssistantDenturistLicensed Marriage and Family TherapistLicensed Marriage and Family Therapist SupervisorRegistered Dental AssistantGeneral DentistPharmacy TechnicianBachelor's Social WorkerLicensed Independent Social Worker Advanced PracticeDental Assistant RadiographerLicensed Graduate Social WorkerLicensed Independent Social Worker Clinical PracticeDental Assistant

Accreditations

AchieveCE is an approved provider (Provider #50-20641) of continuing education for occupational therapy professionals.

  • Alabama State Board of Occupational Therapy

  • Arizona Board of Occupational Therapy Examiners

  • Florida Board of Occupational Therapy

  • Georgia State Board of Occupational Therapy

  • Tennessee Board of Occupational Therapy

  • Mississippi State Department of Health – Bureau of Professional Licensure for Occupational Therapists


Frequently asked questions

How many CE credits does this course provide?

This course, "Cultural Competency in Healthcare: Tools and Strategies for Better Patient Care", provides 4 contact hours of continuing education credit upon successful completion.

Is this course accredited?

Yes, this course is accredited by Occupational Therapy, Physical Therapy, Respiratory Therapy, Athletic Training, Speech-Language Pathology and Audiology, Dentistry, Psychologists, Nursing, Mental Health, Pharmacy, AOA - UNE - 4 HOURS. AchieveCE is an approved provider of continuing education for healthcare professionals.

Which professions is this course approved for?

This course is especially relevant for: Licensed Mental Health Counselor, Dental Therapist, Certified Respiratory Therapist, Certified Nursing Assistant, Autonomous Advanced Practice Registered Nurse, Occupational Therapy Assistant, Licensed Specialist Clinical Social Worker, Advanced Practice Nurse Prescribers, Pharmacist, Medical Doctor, Social Worker Intern, Certified Nurse Midwife, Licensed Social Worker, Licensed Clinical Social Worker, Certified Master Social Worker, Licensed Independent Marriage and Family Therapist, Licensed Independent Social Worker, Health Access Dentist, Nursing Assistive Personnel, Licensed Clinical Marriage and Family Therapist, Expanded Function Dental Assistant, Emergency Medical Responder, Registered Respiratory Therapist, Dental Hygienist, Certified Nurse Aides, Expanded Function Dental Auxiliary, Advanced Dental Assistant, Osteopathic Physician Assistant, Registered Nurse Practitioner, Advanced Practice Nurses, Athletic Trainer, Occupational Therapist, Forensic Nurse-CSA, Certified Registered Nurse Anesthetist, Psychiatric Nurse, Clinical Nurse Specialist, APRN - Certified Nurse Midwife, Licensed Practical Nurse, Licensed Independent Clinical Social Worker, Licensed Psychiatric Technician Nurse, Nurse Practitioner, Dentist, Registered Nurse, Licensed Nursing Assistant, Physician Assistant, Advanced Practice Registered Nurse, Public Health Nurse, Licensed Vocational Nurse, Consultant Pharmacist, Licensed Mental Health Counselor Intern, Dental Technician, Licensed Masters Social Worker, Community Dental Health Coordinator, Respiratory Therapist, Master's Social Work, Respiratory Care Practitioner Critical Care, Dental Lab, Certified Nurse Specialist, Respiratory Care Practitioner, Licensed Certified Social Worker, Licensed Baccalaureate Social Worker, Licensed Marriage and Family Therapist Intern, Licensed Independent Social Worker Dual, Certified Nursing Assistant, Respiratory Care Practitioner Non-Critical Care, Registered Social Worker Assistant, Denturist, Licensed Marriage and Family Therapist, Licensed Marriage and Family Therapist Supervisor, Registered Dental Assistant, General Dentist, Pharmacy Technician, Bachelor's Social Worker, Licensed Independent Social Worker Advanced Practice, Dental Assistant Radiographer, Licensed Graduate Social Worker, Licensed Independent Social Worker Clinical Practice, Dental Assistant. Other healthcare professionals may also benefit from this continuing education content.

How do I report my CE credits after completing this course?

Your credits are automatically and instantly reported to CE Broker and CPE Monitor upon successful completion. No manual reporting is required on your part.

Will I receive a certificate of completion?

Yes, you will receive a certificate of completion immediately after finishing the course and passing the assessment. The certificate can be downloaded and printed directly from your account.

What is your refund policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of purchase.

How long do I have to complete this course?

You have unlimited time to complete the course at your own pace. Once purchased, the course is available in your account until its expiration date. You can pause and resume at any time.


Most helpful reviews

Star reviewsReal reviews, real results
Da
Dawn O.Nutritionist
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I am always interested in continuing education in the areas of health, wellness, nutrition and mental health. Your course was well written, well organized and helpful in meeting state licensure requirements.

Pr
Priya M.Occupational Therapist
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Very well written, easy to digest, time efficient, and straight to the point. Thank you!

Cr
Cristina GRegistered Nurse
Stars decorationVerified review
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I appreciate the convenience of the course being online and accessible through my phone and that it directly reports to CEBroker to support mandated education requirements.

Al
Allison B.Nurse Practitioner
Stars decorationVerified review
curly quote as a decorative item

I really loved this information. I was hospitalized last year for almost a month and I noticed multiple medical errors (not being hooked up to my IV multiple times, given wrong medication which caused my sodium to be very low, etc.) which lengthened my stay. I can now define those exact errors and better understand what happened to me. I hate that these medical errors are so common and I appreciate how well laid out your breakdown and categorization of them was.

Buy with confidence with money back guarantees

30 Day Satisfaction Money Back Guarantee

This course is guaranteed to meet or exceed your expectations for convenience and quality. View Terms

License Renewal Money Back Guarantee

Includes all state CE requirements and hours needed for your license renewal. View Terms


Requirements & disclosures

Financial Disclosures

This activity was developed by AchieveCE free of any commercial support. The following individuals have indicated that they have no financial relationships with an ineligible company that may impact upon this activity:

  • Al J. Ventzek, DO, FAAEM – Faculty/Presenter, Planner

  • Patricia Dunn, DNP, APRN, FNP-BC – Faculty/Presenter, Content Reviewer

  • Peter A. Kreckel, RPh - Planner

Passing Grade

Participants must achieve a passing score on the activity post-test, which may be 70% or 80%, depending on the course. They must also complete an activity evaluation. There are no time limits and unlimited test-taking attempts. Credits will be reported automatically to CE Broker if your license information is entered correctly in your profile.

Hardware Requirements

Windows 8.1, Windows 10, Mac OS X 10.1+, iOS 10+, Android 4.3+

Software Requirements

Google Chrome, Microsoft Edge, Mozilla Firefox, Adobe Acrobat Reader

Network Requirements

Broadband Internet Connection: T1, Hi-speed DSL or Cable4G cellular connection


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