At the conclusion of this continuing education activity, the participant will be able to:

1. Describe the importance of emotional intelligence to professional practice, human resource management, and day-to-day life
2. Describe different emotional intelligences and how these translate in behaviors and interpersonal interactions
3. Reflect upon personal emotional intelligences and identify areas for professional and personal development

AchieveCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

AchieveCE is also accredited by the Florida Board of Pharmacy (provider no. 50-20641). This course is approved by CE Broker, with CE Broker No. 20-843880.

Zubin Austin, BScPhm, MBA, MISc, PhD, FCAHS is Professor and Koffler Research Chair at the Leslie Dan Faculty of Pharmacy, and the Institute for Health Policy, Management, and Evaluation – Temerty School of Medicine at the University of Toronto, Canada. His research focuses on the professional and personal development of the health workforce. He has published over 200 peer-reviewed manuscripts and authored 4 reference textbooks, including Research Methods in Pharmacy Practice (2018) and Communication in Interprofessional Care: Theory and Applications (2020). In 2017, in recognition of the impact of his research, he was installed as a Fellow of the Canadian Academy of the Health Sciences, one of the highest honours for health researchers in Canada. He has no actual or potential conflicts of interest to disclose.

This activity was developed by AchieveCE free of any commercial support.

  Level 2. Basic Application of Skills and Concepts