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The Role of Empathy in Health and Social Care Professionals – 2 CE

Activity Overview
Learning Objectives
At the conclusion of this continuing education activity, the participant will be able to:
- Define empathy, its benefits in the healthcare field, and the ramifications for the professionals who fail to practice it
- Discuss why health and social care professionals find it difficult to develop empathy
- Understand how HCPs can learn and grow through training seminars
- Talk about the purpose of education and how refocusing can help HCPs and social workers practice empathy even in stressful circumstances
- List the reasons empathy can actually save time and improve general productivity for professionals
- Review the verbal and non-verbal cues from patients that demonstrate their true feelings
- Assess empathy based on the qualitative methods of the Jefferson scale
- Analyze the challenges of empathy and how they can be overcome for more effective care
- Go over the cultural differences that can stand in the way of developing sufficient empathy
- Recall suggested language that can help begin and end conversations with a focus on empathy
Content Complexity
  Level 2. Basic Application of Skills and Concepts
Accreditation Statement
AchieveCE is an approved provider of nursing continuing professional development by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. GNA Approved Provider Number is 4003268.
Start Date: 07/14/2022
Expiration Date: 07/14/2025
Financial Support Disclosure
This activity was developed by AchieveCE free of any commercial support.
Delivery Type
Online
Home Study Monograph
Credits
2.0 Contact Hours
Category
General
Target Audience
Advanced Practice RN
Athletic Trainer
Audiologist
Certified Nursing Assistant
Clinical Lab Personnel
Dental Hygienist
Dentist
Licensed Practical Nurse
Massage Therapist
Nursing Home Administrator
Occupational Therapist
Occupational Therapy Assistant
Pharmacist
Pharmacy Technician
Registered Nurse
Speech-Language Pathologist
Activity Type
Activity-based
Contains case-based material
Accreditation
Provider No. 50-20641
AGD No. 386503
CA BRN No. 2020138
CE Broker No. 20-786962
GNA Approved Provider Number is 4003268
Faculty
Jaimini Patel, RPH, PHD, MBA
Cost
Requirements for Credit
Participants must score a passing grade of 70% or higher on the activity post-test and complete an activity evaluation. There are no time limits and unlimited test-taking attempts. Credits will be reported automatically to CE Broker if your license information is entered properly in your profile.
CE Broker Reporting
If you are licensed under a board supported by CE Broker, feel free to log into your CE Broker account to view your reported courses or to contact their support staff.

Hardware Requirements
Windows 8.1, Windows 10
Mac OS X 10.1 or higher
iOS 10+, Android 4.3+
Software Requirements
Google Chrome, Microsoft Edge, Mozilla Firefox
Adobe Acrobat Reader
Network Requirements
Broadband Internet Connection:
T1, Hi-speed DSL or Cable
4G cellular connection
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