The Role of Empathy in Health and Social Care Professionals - Continuing Education Course

The Role of Empathy in Health and Social Care Professionals

Learn essential communication skills for nursing, from active listening to teach-back techniques. This course strengthens patient relationships, reduces misunderstandings, and boosts team collaboration.

Fulfils state requirements
included in AchieveCE+

About this course

Effective communication is at the heart of quality nursing care, influencing everything from patient outcomes to team collaboration. Exploring key areas such as verbal, nonverbal, written, and visual communication, as well as active listening, this training provides essential strategies for building stronger patient relationships and improving care delivery. Techniques like the teach-back method and adapting communication for diverse patient needs are emphasized, helping healthcare professionals foster clearer interactions, reduce misunderstandings, and enhance patient satisfaction. Strengthening these skills supports not only patient care but also more effective interdisciplinary collaboration in today’s fast-paced healthcare environments.

Release Date:10/03/2024
Expiration Date:10/03/2027
Review Date:10/03/2027
Universal Activity Number:0657-0000-24-120-H99-P 0657-0000-24-120-H99-T
Ce Broker Id:20-786962
Activity Type:Knowledge-based
Agd Number:386503 | Course Code: 770
Activity Format:Enduring
Target Audience:
Licensed Mental Health Counselor
Dental Therapist
Speech-Language Pathology Intern
Clinical Laboratory Technician
Certified Nursing Assistant
Autonomous Advanced Practice Registered Nurse
Speech-Language Pathologist - SA
Audiologist
Advanced Practice Nurse Prescribers
Pharmacist
Social Worker Intern
Speech-Language Pathology Assistant
Certified Nurse Midwife
Speech-Language Pathologist Special Volunteer
Audiologist Special Volunteer
Licensed Social Worker
Licensed Clinical Social Worker
Certified Master Social Worker
Licensed Independent Marriage and Family Therapist
Licensed Independent Social Worker
Health Access Dentist
Nursing Assistive Personnel
Expanded Function Dental Assistant
Dental Hygienist
Certified Nurse Aides
Expanded Function Dental Auxiliary
Advanced Dental Assistant
Registered Nurse Practitioner
Advanced Practice Nurses
Athletic Trainer
Clinical Laboratory Technologist
Clinical Laboratory Director
Forensic Nurse-CSA
Certified Registered Nurse Anesthetist
Psychiatric Nurse
Clinical Nurse Specialist
APRN - Certified Nurse Midwife
Licensed Practical Nurse
Licensed Independent Clinical Social Worker
Nurse Practitioner
Licensed Psychiatric Technician Nurse
Dentist
Registered Nurse
Licensed Nursing Assistant
Advanced Practice Registered Nurse
Public Health Nurse
Licensed Vocational Nurse
Consultant Pharmacist
Licensed Mental Health Counselor Intern
Nursing Home Administrator
Dental Technician
Licensed Masters Social Worker
Community Dental Health Coordinator
Master's Social Work
Dental Lab
Certified Nurse Specialist
Speech-Language Pathologist Ltd
Licensed Certified Social Worker
Licensed Baccalaureate Social Worker
Licensed Marriage and Family Therapist Intern
Licensed Independent Social Worker Dual
Certified Nursing Assistant
Audiologist Intern
Registered Social Worker Assistant
Denturist
Licensed Marriage and Family Therapist
Licensed Marriage and Family Therapist Supervisor
Registered Dental Assistant
General Dentist
Pharmacy Technician
Bachelor's Social Worker
Licensed Independent Social Worker Advanced Practice
Dental Assistant Radiographer
Clinical Laboratory Supervisor
Licensed Graduate Social Worker
Speech-Language Pathologist
Licensed Independent Social Worker Clinical Practice
Licensed Massage Therapist
Dental Assistant
Category:Pharmacy Administration, Cultural Competency, Collaboration and Communication Skills, Patient Education Strategies, Healthcare Ethics and Professionalism, Stress Management

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Course Accreditation

AchieveCE is an approved provider (Provider #50-20641) of continuing education for occupational therapy professionals.

  • Alabama State Board of Occupational Therapy

  • Arizona Board of Occupational Therapy Examiners

  • Florida Board of Occupational Therapy

  • Georgia State Board of Occupational Therapy

  • Tennessee Board of Occupational Therapy

  • Mississippi State Department of Health – Bureau of Professional Licensure for Occupational Therapists

Instructors

avatar
Patricia DunnDNP, APRN, FNP-BC

Patricia Dunn DNP, APRN, FNP-BC is a Nurse Practitioner with over 20 years of experience as an Advanced Practice Nurse and 20 years as a Registered Nurse. She has served as an APRN for Florida Pain Institute, Heart Rhythm Associates of Brevard, House Calls of Central Florida. She earned her Doctorate of Nursing Practice from Walden University, Minneapolis.

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Real reviews, real results

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I am always interested in continuing education in the areas of health, wellness, nutrition and mental health. Your course was well written, well organized and helpful in meeting state licensure requirements.

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Dawn O.Nutritionist
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Very well written, easy to digest, time efficient, and straight to the point. Thank you!

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Priya M.Occupational Therapist
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I appreciate the convenience of the course being online and accessible through my phone and that it directly reports to CEBroker to support mandated education requirements.

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Cristina GRegistered Nurse
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I really loved this information. I was hospitalized last year for almost a month and I noticed multiple medical errors (not being hooked up to my IV multiple times, given wrong medication which caused my sodium to be very low, etc.) which lengthened my stay. I can now define those exact errors and better understand what happened to me. I hate that these medical errors are so common and I appreciate how well laid out your breakdown and categorization of them was.

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Allison B.Nurse Practitioner
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I am always looking for concise ,thorough, and up to date continuing education, and this course provided exactly what I was looking for. Thank you

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Ronald H.Dentist
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Enjoyed this course! It squarely met my license renewal requirement as a physician. It was well-written, and an altogether enjoyable read.

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Meghan L.Physician
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$ 16.00
2 hours

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