
The Role of Empathy in Health and Social Care Professionals
Learn essential communication skills for nursing, from active listening to teach-back techniques. This course strengthens patient relationships, reduces misunderstandings, and boosts team collaboration.

About this course
Effective communication is at the heart of quality nursing care, influencing everything from patient outcomes to team collaboration. Exploring key areas such as verbal, nonverbal, written, and visual communication, as well as active listening, this training provides essential strategies for building stronger patient relationships and improving care delivery. Techniques like the teach-back method and adapting communication for diverse patient needs are emphasized, helping healthcare professionals foster clearer interactions, reduce misunderstandings, and enhance patient satisfaction. Strengthening these skills supports not only patient care but also more effective interdisciplinary collaboration in today’s fast-paced healthcare environments.
Course Accreditation
Instructors

Patricia Dunn DNP, APRN, FNP-BC is a Nurse Practitioner with over 20 years of experience as an Advanced Practice Nurse and 20 years as a Registered Nurse. She has served as an APRN for Florida Pain Institute, Heart Rhythm Associates of Brevard, House Calls of Central Florida. She earned her Doctorate of Nursing Practice from Walden University, Minneapolis.
You might also be interested in


Preventing Common Dental Medical Errors
2 hoursPreventing Common Dental Medical Errors
Learn strategies to prevent common dental medical errors. Enhance patient safety and optimize dental practice standards.
View full details of Preventing Common Dental Medical ErrorsPrice: $30.00
Duration: 2 hours


Characteristics of Future Models of Integrated Outpatient Care
2 hoursCharacteristics of Future Models of Integrated Outpatient Care
Learn about emerging models of integrated outpatient care, focusing on innovative approaches to improving patient outcomes, efficiency, and collaboration in the evolving healthcare system.
View full details of Characteristics of Future Models of Integrated Outpatient CarePrice: $18.00
Duration: 2 hours


Clinical Manifestation & Management of Parkinson's Disease
1 hourClinical Manifestation & Management of Parkinson's Disease
Learn to manage Parkinson’s disease medications effectively with this activity. Refresh your understanding of its pathophysiology, drug targets, classes of antiparkinson's drugs, clinical use, and adverse effects.
View full details of Clinical Manifestation & Management of Parkinson's DiseasePrice: $10.50
Duration: 1 hour


Rheumatoid Arthritis Across the Lifespan: Evidence-Based Approaches for Primary and Specialty Care
3 hoursRheumatoid Arthritis Across the Lifespan: Evidence-Based Approaches for Primary and Specialty Care
Learn to recognize, diagnose, and manage rheumatoid arthritis with updated guidelines, treatment strategies, and tools for improving outcomes and promoting equitable, patient-centered care.
View full details of Rheumatoid Arthritis Across the Lifespan: Evidence-Based Approaches for Primary and Specialty CarePrice: $15.00
Duration: 3 hours
See why 500k+ healthcare professionals trust us with their renewal
Real reviews, real results
Get total access with AchieveCE
Get unlimited CE for one low annual fee. Save time and money by becoming a member.
