ACPE Accredited Continuing Education for Pharmacists and Pharmacy Technicians
How To Engage Patients and Trainees Across Generational Gaps – 1 CE – Live Webinar on March 20, 2023 8PM ET
There are currently 4-5 generations all working in the same healthcare setting. Moreover, all of these generations are also caring for all the other generations in the patient care domain. These generations have noted key differences in communication styles, values, and preferences. Understanding these differences can be helpful for optimizing communication in the teaching and patient care domain.
This activity discusses generational theory, its application to patient counseling and interaction, and reviews teaching techniques that bridge these gaps.
At the conclusion of this continuing education activity, the participant will be able to:
- Discuss generational theory and its application in the healthcare setting
- Identify methods for communication between different generations
- Describe techniques that can be used to optimize relationships across generations
AchieveCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. AchieveCE is also accredited by the Florida Board of Pharmacy (provider no. 50-20641). This course is approved by CE Broker, with CE Broker No. 20-960572.
AchieveCE is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by the AGD for Fellowship/Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from September 1, 2022 to August 31, 2025. Provider ID# 386503.
Andrea Sikora, PharmD, MSCR, BCCCP, FCCM is a Clinical Associate Professor at the University of Georgia College of Pharmacy with a practice site in critical care at Augusta University Medical Center. After receiving her Doctor of Pharmacy degree from the UGA College of Pharmacy, she went on to complete two years of residency training. She completed an ASHP accredited PGY-1 Pharmacy Residency at UNC Medical Center and continued at UNC for a PGY-2 Critical Care Residency. In 2021, she completed the Georgia Clinical and Translational Science Alliance KL2 Scholars Program and earned her Master of Science in Clinical Research.
Financial Support Disclosure
This activity was developed by AchieveCE free of any commercial support. Andrea Sikora, PharmD, MSCR, BCCCP, FCCM, faculty for this educational event, has no relevant financial relationship(s) with ineligible companies to disclose.
Jaimini Patel, RPh and Pete Kreckel, RPh, planners for this educational event, also have no relevant financial relationship(s) with ineligible companies to disclose.
Level 2. Basic Application of Skills and Concepts
1.00 Contact Hour
General – Pharmacy Administration, Leadership and Management
All Healthcare Professionals
Universal Activity Number
March 20, 2023 (Mon)
8 PM Eastern Time
Activity Release Date
December 13, 2022
Activity Expiration Date
December 13, 2025
Handout Download Link(s)
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Requirements for Credit
Participants must correctly enter the 4-digit evaluation access code provided into the test at the conclusion of the webinar and complete an activity evaluation. Credits will be reported automatically to CPE Monitor and/or CE Broker if your license information is entered properly in your profile and if the course is completed on the same day of the webinar. If you fail to complete the attendance confirmation on the same day, please contact AchieveCE’s customer support to ensure your credits are reported.
Windows 8.1, Windows 10
Mac OS X 10.1 or higher
iOS 10+, Android 4.3+
Google Chrome, Microsoft Edge, Mozilla Firefox
Adobe Acrobat Reader
Broadband Internet Connection:
T1, Hi-speed DSL or Cable
4G cellular connection
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